- What is the distillery tour?
A guided tour that includes the story of the historic Pepper Brand & Distillery, time in the distillery museum, a tour of the working distillery, a tasting of our award-winning whiskeys, and a complimentary shot glass. The tour typically lasts around 1 hour.
- Do I need to make an online reservation for the tour?
Online reservations are recommended, especially for larger groups. While we accommodate walk-ins when possible, making a reservation ensures you have a spot on the tour.
- Do I need to make a reservation for a tasting?
No, reservations are not needed for a tasting. However, reservations are recommended if you would like a tour.
- Are pets allowed on the tour?
Unfortunately, pets are not allowed on the tour due to safety and hygiene reasons. Service animals are permitted on the tour.
- Is there an age restriction for the tour?
Yes, participants must be 14 years old to join the tour. This is due to safety and legal regulations related to alcohol production and consumption. Children and minors between 14 and 20 years old are allowed on the tour, but they will not be able to sample any alcoholic products.
- Is the tour guided?
Yes, our tours are guided by knowledgeable staff members who will provide you with information about the distillation process, history, and more.
- What is a tasting?
A tasting is a sensory experience where participants have the opportunity to sample and evaluate different types of whiskey produced by our distillery. We offer different flights based on the type of whiskey and vintage. All tasting flights are available for purchase at the bar.
- Is there a dress code for the tour?
No, however, we recommend wearing closed-toe shoes for safety reasons. Comfortable casual attire is suitable.
- Can I take photos during the tour?
Yes, you’re welcome to take photos during the tour. Some areas might be restricted for safety or trade secret reasons. However, we ask that you respect the privacy of our staff and other visitors.
- Is the tour wheelchair accessible?
Yes, our distillery is wheelchair accessible. Please inform us in advance if you require any special accommodations.
- Will there be tastings included in the tour?
Yes, the tour includes tastings of our products for participants of legal drinking age.
- Can I purchase products at the distillery?
Yes, we have a gift shop where you can purchase our products, merchandise, and other related items.
- Do you offer event space?
Yes, please contact us for additional information.
We are committed to ensuring that our facility is accessible to all individuals, including those with disabilities. We have taken measures to comply with the requirements of the Americans with Disabilities Act (ADA) to make our premises accessible and welcoming to everyone.
Our efforts to promote accessibility include:
- Wheelchair accessible and accessible parking spaces.
- Accessible restroom facilities equipped with necessary fixtures.
If you require any specific accommodations or have any questions about the accessibility of our facility, please do not hesitate to contact us in advance or ask our staff for assistance during your visit.